Emergency London Support

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Knowledge Base

Browse By Category

Met Police Service (MPS)

Rank structures, patrol guidelines, and police vehicle operating procedures.

London Fire Brigade (LFB)

Fire engine response manuals, response grids, and fire equipment guides.

Ambulance Service (LAS)

Paramedic training sheets, patient stabilization, and dispatch guidelines.

Civilian Operations

Career progression paths, job payout indexes, and civilian custom liveries.

Account & Syncing

Linking Roblox IDs, syncing roles, and troubleshooting bot authentication.

Passes & Billing

Livery slot validation, Robux pass checking, and priority queue statuses.

Submit A Ticket

Open a live response ticket to resolve server incidents or request admin support.

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My Support Cases

Check status reports, reply to active messages, or view archived ticket history.

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Help Desk FAQ

Popular Articles

How do I link my Roblox username to my account?
To link your Roblox username, sign in with your Discord account, navigate to the **Dashboard Settings**, type in your exact Roblox username, and hit **Save Changes**. Ranks will sync automatically.
How do I submit an application to a department?
Recruitment is hosted on the Player Dashboard. Under the **Applications** tab, select the department you want (e.g. MPS, LFB, LAS) and fill in the questionnaire. Staff members will review it within 24 hours.
Where do I upload custom vehicle liveries?
Custom liveries are uploaded directly in the Roblox custom livery menu using a valid decal asset ID. Ensure you own the "Custom Livery Slot" pass in our shop to validate customization slots.